Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Tuli Eye Care Center(“we,” “us,” or “our”) collects, uses, and protects information when you visit this website or contact us through it. It applies to this website only. Information you share as a patient in the course of care is maintained separately by the practice and handled in accordance with applicable law, including HIPAA where it applies.
Information we collect
Information you provide. When you submit our contact form or request a consultation, we collect the name, email address, and phone number you enter, along with any details you choose to include in your message.
Information collected automatically.Like most websites, we and our analytics providers may collect standard technical information—such as your IP address, browser and device type, the pages you view, and the site that referred you—through cookies and similar technologies.
AI concierge. If you use the AI concierge, your questions are processed to answer them. The concierge is not designed to collect medical history, and you should not enter sensitive medical details into it.
How we use your information
We use the information we collect to:
- Respond to your inquiries and arrange consultations;
- Operate, maintain, secure, and improve this website;
- Understand how visitors use the site so we can make it better; and
- Comply with our legal obligations.
We do not sell your personal information.
A note on health information
This website is not intended for transmitting protected health information (PHI). Please do not include medical history or sensitive health details in the contact form or the AI concierge. Health information you provide during care as a patient is kept separately by the practice and handled under applicable law, including HIPAA where it applies.
Cookies and analytics
We use cookies and analytics tools (which may include Google Analytics) to understand how the site is used and to improve it. You can control cookies through your browser settings; disabling them may affect some site functionality.
How we share information
We share information only with the service providers that help us run this site and respond to you—such as website hosting, analytics, and the system that routes contact-form submissions to us—under agreements that limit how they may use it. We may also disclose information where required by law. We do not sell your personal information.
Data security
We take reasonable measures to protect the information we collect. No method of transmission over the internet is completely secure, however, so we cannot guarantee absolute security.
Your choices and rights
You may request access to, correction of, or deletion of the personal information you have submitted to us by contacting us at the number below. Depending on where you live, you may have additional rights under applicable privacy laws — including, for California residents, rights under the CCPA/CPRA.
Children’s privacy
This website is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.
Contact us
Questions about this policy or your information? Contact Tuli Eye Care Center at (818) 845-2015 or 2601 W Alameda Avenue, Suite 206, Burbank, CA 91505.